At CAMPUSDEAN, we’re more than just a school management software company—we’re a team of innovators passionate about transforming education through technology. We’re always looking for talented, driven individuals to join us on our mission to simplify school operations and enhance learning experiences across India and beyond. Whether you’re a skilled developer, a dynamic sales professional, a creative marketer, or a dedicated support expert, CAMPUSDEAN offers exciting opportunities to grow your career in the fast-evolving EdTech industry. Join us and be part of a collaborative, forward-thinking environment where your ideas matter and your contributions create real impact in the education sector.

Designation: Jr. Software Support Engineer

Experience: Freshers to 1 + Year

Location: Ahmedabad, Gujarat

No. of Job Vacancies: 2 Male Candidates

Job Types: Full-time, Permanent

CAMPUSDEAN, a leading school software provider, is currently searching for a skilled and highly communicative individual to join our team as a Software Support Specialist. With our ongoing expansion, we are seeking a dedicated IT Support Engineer who possesses both outstanding customer service abilities and a strong knowledge base of MS Office. With our professional focus, we are committed to maintaining the highest standards of service and creating a positive customer experience. If you are a motivated individual with a passion for technology and a talent for problem-solving, we invite you to join us at CAMPUSDEAN.

Responsibilities

• Coordinating between the customer and the IT operation team.
• Provide technical telephone, written, onsite support, and remote sessions.
• Should be able to interact with developers.
• Handling client queries and technical support.
• Database maintenances.
• Good written and verbal communication.
• Have to do software installation and provide training to clients.
• Testing of new software and providing feedback for improvement.
• Build and promote strong and long-lasting relationships with clients.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.

Requirements

• Excellence in communication skills.
• Team management.
• Should be proficient in Microsoft Office and ERP software.
• Problem-resolution skills.
• Software training will be provided, but it will require good grasping power & explaining skills.
• Ready for an onsite visit.

Please send your resume via email to [email protected].